The short version: Fluo fixes your text and forgets it. We do not store what you type, we do not sell data, and we do not use your text to train AI models.
Who we are
Fluo is made by Fackt Labs LLC ("we", "us"). Questions about privacy: dominik@fackt.io.
What happens when you use an AI action
When you tap Fix, Tone, Translate, Reply, Shorter or one of your own AI buttons, the keyboard sends the text you are working on to our server, which passes it to our AI provider (Anthropic) to produce the result and sends the result back to your phone.
- We do not save the text or the result on our servers.
- Our AI provider processes the text only to produce the result and does not use it to train its models.
- Text is sent only when you tap an AI action. Normal typing never leaves your phone.
What our server keeps
- A random device ID created by the app (not linked to your name, Apple ID or phone number) and a daily count of AI actions, to apply the free daily limit. Counts expire within two days.
- A technical log of voice requests (time, length, detected language, status). It never contains the audio or the words. It expires after three days.
- A short lived counter per IP address to prevent abuse. It also expires within two days.
- If you have Pro, the signed purchase receipt from Apple is checked to unlock unlimited use. We do not receive your payment details.
Voice typing
When you tap the mic and talk, the Fluo app records your voice only while you are dictating. The recording is sent to our server, which passes it to our speech provider (Groq, running the open Whisper model) to turn it into text, and to our AI provider (Anthropic) to pick the right language and clean up the text.
- We do not save the audio or the transcript on our servers. The recording is deleted from your phone after it is sent.
- Our providers process it only to return the text and do not use it to train their models.
- To recognize your language better, the app sends the languages you picked and which of them you use most. This stays tied only to the random device ID.
- If the cloud is unavailable, Fluo falls back to Apple's speech recognition on your phone.
- After you dictate, the microphone stays ready for a few minutes (you choose how long in Settings) so you do not have to open the app again. iOS shows an indicator while it is ready. You can turn it off any time with "Voice off".
Feedback
If you rate a result with a thumb or send a message from Settings, we store what you sent, the app version and the random device ID, so we can read it and improve Fluo. Include your email only if you want a reply.
Sharing an example
After you rate a result with a thumbs down, you can tap "Share this example". Only then does Fluo send that one text and the result it gave, so we can test and improve the fix. It is kept for 180 days at most and never linked to your identity.
Purchases and paywall tests
Subscriptions are processed by Apple and managed through RevenueCat. We test different paywall designs, so RevenueCat and our server receive which design you saw and whether you started a trial, linked only to an anonymous ID.
What stays on your phone
- Your settings, personal dictionary, snippets and AI buttons.
- Recent fixes shown on the home screen (the last few), which you can clear in Settings.
- What Fluo learns about your writing style, which you can view, edit or wipe in the app.
- Words and word pairs you type often, so suggestions above the keyboard fit how you write. Wiping your style wipes these too.
- Clipboard history, only if you allow Full Access.
Full Access
iOS asks you to "Allow Full Access" so the keyboard can reach the internet for AI actions and share settings with the Fluo app. Fluo does not log keystrokes and does not collect anything you type outside of the AI actions you tap.
Payments
Subscriptions are handled by Apple. Manage or cancel them in your Apple ID settings. We never receive your payment details.
Analytics and ads
Fluo has no ads and no third party analytics or tracking.
Children
Fluo is not directed at children under 13 and we do not knowingly collect their data.
Your rights
Because we do not store your text or link data to your identity, there is usually nothing on our side to access or delete. Deleting the app removes everything stored on your phone. For any request, email dominik@fackt.io.
Credits
Keyboard suggestions use word lists from FrequencyWords by Hermit Dave and word pairs from Universal Dependencies treebanks, both under CC BY-SA 4.0. The lists were filtered with LibreOffice dictionaries. Emoji names come from GitHub's gemoji (MIT).
Changes
If this policy changes, we will update this page and the date above.